Create and Link a Ticket to an Initiative

post deprecated

https://api.scalepad.com/lifecycle-manager/v1/initiatives/{initiative_id}/ticket

Deprecated compatibility operation. Creates and links a PSA ticket while preserving the single-link constraint; returns 409 if a ticket is already linked. Use POST /lifecycle-manager/v1/initiatives/{initiative_id}/tickets for the current multi-ticket workflow. Creation returns 202 Accepted; poll the singular GET until the state is Created or Error. No retirement date is announced.

Recent Requests

Time	Status	User Agent
Retrieving recent requests…

Loading…

Path Params

initiative_id

string

required

The unique identifier of the initiative the new ticket should
be created and linked to.

Body Params

Request body containing PSA ticket create-field values for the initiative.

field_values

array of objects

required

length ≥ 1

The list of integration field key/value pairs that drive ticket
creation in the external PSA. Required field keys come from
the matching ticket-create-fields response. The Title key is
always required and represents the ticket subject.

field_values*

Single PSA ticket create-field value keyed by the field metadata returned from the create-fields endpoint.

key

string

required

Field key as returned by the matching ticket-create-fields
response. Use the option's key, not its label.

value

string

required

Value to submit for this field. For Select inputs, use
the option's id from the field's values list.

Headers

content-type

string

enum

Defaults to application/json

Generated from available request content types

Allowed:

Responses

Language

Credentials

Header

Loading…

Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

202Accepted

400Bad Request

402Payment Required

403Forbidden

404Not Found

409Conflict